AbleTel, an industry leader in hosted contact center solution recently provided a client with a direct marketing program which required the ability to take 2,000 simultaneous calls and up to 200 agents on a CRM system to manage an in-house and remote agent workforce. The system also required live internet monitoring, call recording, dialer and complete agent management. The implementation cost for this application was less then $10,000.

Dial-tone/Local Services (Hosted PBX)
We provide a fully managed private voice and data network (IP/VPN) to provide our clients with a 30% savings over traditional phone service with no upfront capital. Switches, routers, gateways and phones are provided for a small monthly fee.

This network enables small business to enterprise customers to communicate securely between offices whether across town or across the globe utilizing Cisco, Avaya and other industry leading platforms. Our services include network design, deployment, 24x7 monitoring and management of all converged IP/VPN connections.

Long-Distance and Toll-Free Services
AbleTel offers a suite of long-distance and toll-free products via Tier 1 and Tier 2 telecommunication networks, providing flexible services and features that today's businesses require, all at extremely competitive rates that typically start around $0.0100 per minute.

Managed ACD and Predictive Dialers
AbleTel offers a wide spectrum of virtual call center solutions designed to save our clients thousands to more than a million dollars of out-of-pocket capital expense. Our clients have access to the industry's leading ACD and Predictive Dialing platforms.

Services are available in both PSTN and VoIP base platforms. All you need is a phone and a browser, no specialized hardware, telecom requirement or significant up-front capital expenditures.

These systems include skills-based routing, silent monitoring and call recording, call scripting design, supervisory tools and system integration capabilities allowing us to better serve your contact center needs.

AbleTel offers the easiest way to set up a world class call center. Guaranteed.